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I had a very disappointing experience with ResumeMaker.Online. After canceling my subscription, I requested a refund multiple times, but all my requests were ignored. The lack of response from customer support is frustrating and unprofessional. I expected better service and communication, but this was not the case. I wouldn't recommend the platform based on my experience, especially if you need reliable customer support. I’d like to clarify my situation. I used the tool for one month, but when I no longer needed it for the second month, I attempted to cancel my subscription. There was no clear button or option to do so, which is why I reached out to ask about the cancellation process. Unfortunately, I didn’t receive any response to my inquiry at that time. My request was not about misunderstanding subscriptions, but about poor communication and the lack of a proper cancellation process. This reflects bad product management, and I believe any customer would expect clearer instructions and better service.
"...It's our way of giving a helping hand to those who need it most..." yet we offer it in such a bad quality that you will have no choice but buy a premium version. Our words are such bunch o marketing lies.
Needed to make a few updates to my resume and this was perfect for that. The only hiccup happened when sharing to access the free download. I shared on LinkedIn first since I felt that was the most appropriate place to post about a Resume Tool, but the lock remained. So I shared on Twitter as well. The fact that this option is offered separates ResumeMaker.Online from similar services, and is greatly appreciated.
"Get Started With Our Free Resume Maker Today!" Once you want to download its "GBP 7.30 per month, billed in USD" Increased stars based on comment below updating site to be more transparent.
All resume-building and AI features are still free—only downloads are now paid. After six years of offering free downloads, I had to make a change. Too many non-paying users flooded support, some even resold free resumes, and I still got bad reviews about limitations on something free I didn’t have to offer. It just wasn’t sustainable.
I’ve updated the site copy to make this clearer—really appreciate the feedback!
—Fernando
It's a great product, easy to use, helped me to improve my professional summary.
This is a laconic and user-friendly interface, which also has an originality. It is really nice that nothing hangs there. Maybe the additional points will be added to the CV Marker later. Great job!
aiCarousels.com