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Update: After complaining about losing the resume I worked on because of some glitch or a connection problem — Fernando was super accommodating and generous to solve the problem promptly. This is an update, with the customer support my problem was solved and I would change my rating to 4.5/5 definitely. 👍 Thank you Fernando for the prompt response and finding a way to solve the problem. Hats off. For anyone reading this; GIVE THIS A TRY, it’s one of the simplest and most robust resume creators/editors I’ve personally used + you can import your previous resume and ResumeMaker will find its way to copy all the information you had previously on your resume as a way to take it from there. AI 🤖 integration for improvements is definitely a HUGE plus. Keep up the good work and thank you again.. - Jad
"...It's our way of giving a helping hand to those who need it most..." yet we offer it in such a bad quality that you will have no choice but buy a premium version. Our words are such bunch o marketing lies.
Needed to make a few updates to my resume and this was perfect for that. The only hiccup happened when sharing to access the free download. I shared on LinkedIn first since I felt that was the most appropriate place to post about a Resume Tool, but the lock remained. So I shared on Twitter as well. The fact that this option is offered separates ResumeMaker.Online from similar services, and is greatly appreciated.
I had a very disappointing experience with ResumeMaker.Online. After canceling my subscription, I requested a refund multiple times, but all my requests were ignored. The lack of response from customer support is frustrating and unprofessional. I expected better service and communication, but this was not the case. I wouldn't recommend the platform based on my experience, especially if you need reliable customer support. I’d like to clarify my situation. I used the tool for one month, but when I no longer needed it for the second month, I attempted to cancel my subscription. There was no clear button or option to do so, which is why I reached out to ask about the cancellation process. Unfortunately, I didn’t receive any response to my inquiry at that time. My request was not about misunderstanding subscriptions, but about poor communication and the lack of a proper cancellation process. This reflects bad product management, and I believe any customer would expect clearer instructions and better service.
"Get Started With Our Free Resume Maker Today!" Once you want to download its "GBP 7.30 per month, billed in USD" Increased stars based on comment below updating site to be more transparent.
All resume-building and AI features are still free—only downloads are now paid. After six years of offering free downloads, I had to make a change. Too many non-paying users flooded support, some even resold free resumes, and I still got bad reviews about limitations on something free I didn’t have to offer. It just wasn’t sustainable.
I’ve updated the site copy to make this clearer—really appreciate the feedback!
—Fernando
Great product with a clear focus on CX and bringing value to users. The highlight honestly was how supportive and available Fernando was when I faced a small frontend UI issue, that got quickly addressed and handled. I would recommend this product to anyone that works or wants to at least😅. It saves time, looks good, easy to use and the AI used is quite brilliant. A possible challenge I'd point out would be the scalability of the overall solution — Having said that, being a highly specialized product can actually turn into a possible hidden strength as in this case, IMO this is a way more efficient solution than other platforms where you maybe have more freedom in the structure and design. Wishing Fernando all the best! Will always love this product!
This is a laconic and user-friendly interface, which also has an originality. It is really nice that nothing hangs there. Maybe the additional points will be added to the CV Marker later. Great job!
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