Pigro allows you to measure the quality of your knowledge base, tracking and identifying issues in content effectiveness. Boost your workforce productivity by improving your support content and search experience across all your internal tools.
Hi Hunters! Here is Nick, CEO of Pigro.
I want to introduce you to the latest release of Pigro, the intelligent search platform that helps people find clear-cut answers inside the knowledge bases of their organizations.
🧐 25% of employees’ time is spent doing searches to get work done. That’s why your workforce's productivity is affected when your internal content is unclear.
🚀 We’re releasing a new feature that tracks the internal tools’ usage to identify lack of information in the content of your knowledge base.
Thanks to the experience gained with our customers, we created a tool to measure, analyze and improve the efficiency of your knowledge base, all in one.
With a simple Chrome or Edge extension, Pigro offers:
📊 - knowledge insights to identify any issue in your internal content and how to fix it;
🔎 - an AI-powered search experience across all your internal tools, to always have relevant search results tailored to user context;
🔮 - tracking of the users’ paths throughout internal software, to spot critical points in how-to guides, help articles, and procedures and improve their clarity.
Get now early access to Pigro knowledge insights and start boosting your knowledge base effectiveness!
Feel free to ask any questions you might have about it, we’d love to answer.
Thank you for your time,
Nick 😃
@nicolo_magnanini doing loads of searches can be a real waste of time during the day. I value everything that's saves time and can boost my work organization.
@nicolo_magnanini I think if you're iterating quickly, knowledge tends to go stale fast, but nobody wants to manually review it all. Identifying issues automatically reduces that workload.
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