Very unhappy with Pickaxe Team (let me down)
I grabbed the AppSumo lifetime deal Tier 3 for Pickaxe, expecting the features and API access they advertised. After months of using it, I’m honestly pretty frustrated.
What went wrong
* Features I relied on were pushed behind new “Pro” tiers or outright locked.
* I thought the API access that came with the lifetime deal for AppSumo accounts would carry over when the deal ended, which is not the case. I can’t build the integrations I planned.
* Newer, better LLMs are blocked for AppSumo users unless we pay again. That undermines the entire purpose of the deal.
* Support’s replies were vague or felt defensive when I asked for answers. No clear timelines, no meaningful compensation.
* The product feels unstable for real work, missing essential features such as true memory, conditional logic, export/versioning, and frequent changes, which make it unreliable for clients or production.
If you require stable API access and guaranteed models for production work, consider a provider with clearer, more stable contracts.
I haven’t used it in a while, so some things may have changed. However, from talking to others, it still appears that there is no API access, which is the most crucial feature I need, now locked behind Pro at $150 a month, while it still requires commission fees. They should include the API in the Appsumo Tier 3 and Gold Tiers.
