Very unhappy with Pickaxe Team (let me down)
I grabbed the AppSumo lifetime deal Tier 3 for Pickaxe, expecting the features and API access they advertised. After months of using it, I’m honestly pretty frustrated.
What went wrong
* Features I relied on were pushed behind new “Pro” tiers or outright locked.
* I thought the API access that came with the lifetime deal for AppSumo accounts would carry over when the deal ended, which is not the case. I can’t build the integrations I planned.
* Newer, better LLMs are blocked for AppSumo users unless we pay again. That undermines the entire purpose of the deal.
* Support’s replies were vague or felt defensive when I asked for answers. No clear timelines, no meaningful compensation.
* The product feels unstable for real work, missing essential features such as true memory, conditional logic, export/versioning, and frequent changes, which make it unreliable for clients or production.
If you require stable API access and guaranteed models for production work, consider a provider with clearer, more stable contracts.
I haven’t used it in a while, so some things may have changed. However, from talking to others, it still appears that there is no API access, which is the most crucial feature I need, now locked behind Pro at $150 a month, while it still requires commission fees. They should include the API in the Appsumo Tier 3 and Gold Tiers.
It allowed me to create a bonus that did wonders for my recent launch and the members are loving the AI that puts my brain in their business 24/7. Thanks so much.
It's an awesome tool. Actually, it's two tools in one: an AI interface and a part that lets you build automations that work with the AI part. I don't have it fully figured out yet, but The AI tools I've seen don't get you much in the way of automation, and automation tools don't offer much in terms of AI-driven interactions. Pickaxe bridges that gap.
Oh, yeah, forgot to mention it also lets you wrap your logic up in a nice package and charge money for it. Verrrrryyy smart of them!
