Make it easier for your visitors to reach you on all your social media and chat apps. A free Omnichannel Chat Widget from the Octopods and Rasayel team.
Hello folks 👋
I am Tarek, co-founder of Rasayel and Octopods. 😊
Business messaging through platforms like WhatsApp, Facebook, Instagram, Twitter, Telegram and many more is becoming a pillar of how business communicate with their customers, and we know this because we have been helping thousands of customers navigate this problem with our two products for a few years now.
We started this year with a goal to give back to the community, and so we’re pleased to release one of a few free tools we plan to launch along our journey.
What it is❓
The Rasayel Omnichannel Widget is a simple, lightweight tool that allows your visitors to reach you over any social media or chat app (called “channels”). Selecting a channel takes your visitor to the right app if they have it installed on their device, and loads your profile for them to begin a conversation.
Here are some of its features:
✓ 13 channels including WhatsApp, FB, Instagram, Email and more
✓ Multiple layouts
✓ Custom welcome message and heading
✓ Set up in 5 minutes, no sign up required
✓ Fully hosted by Rasayel
✓ 100% free, forever, and ever
What it is not❓
This is not a live chat widget (there’s plenty of those) and does not replace your chat apps. Once you add it to your website, you can continue using whichever chat tools or apps you were previously using.
And finally, please give it a try and let us know what you think! We’d love to hear from you.
Thank you for stopping by! ❤️
Looks interesting! How do you envision this sitting alongside a live chat app on a website? Two chat bubbles next to each other / overlapping? Might be confusing for the user...
@sionlanini Great question! I'd probably think it is best to have the widget sitting by itself, though, I believe people can get creative in terms of where to place the widget, even perhaps to hide it at first, and only show it for customers on specific web pages, or even sometimes specific businesses offers certain channels for VIP customers only. There is a lot of space to get creative here I feel 😄 and this is exactly what we look to help with.
The clean design allows for easy navigation, ensuring that both customers and support agents can quickly find what they need. Its seamless integration, intuitive interface, and customization options make it a top-notch solution.
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Octopods
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