Mercury

Banking for startups

4.2•87 reviews•

623 followers

Banking for startups

4.2•87 reviews•

623 followers

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Online banking

•

Startup financial planning

Confidently run all your financial operations with software built from a powerful banking core. Scale with business bank accounts & debit and credit cards.

Mercury reviews

The community submitted 87 reviews to tell us what they like about Mercury, what Mercury can do better, and more.

4.2

Based on 87 reviews

Review Mercury?

Mercury is highly praised for its user-friendly interface and startup-focused features, making it a preferred choice for many businesses. Product Hunt users appreciate its elegant design and ease of use, while Central (YC S24) highlights its intuitive interface and treasury product. erxes Inc commends Mercury's support for startups and its community engagement. However, some users report issues with customer support and account closures, indicating room for improvement in reliability and communication. Overall, Mercury is a strong option for startups seeking modern banking solutions.

+84

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Pros

intuitive interface (21)

startup-friendly features (18)

easy account setup (9)

responsive customer service (8)

integrations with business tools (4)

no fees (3)

seamless account management (3)

virtual cards (3)

support for startup community (2)

treasury product (2)

Cons

unreliable service (10)

slow support (8)

account closure without warning (7)

compliance issues (3)

low card limits (2)

slow fund availability (2)

Pros

Cons

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Other Reviews (91)

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Dan Cortazio

•7 reviews

Mercury – Solid Banking for Startups, But Support Could Be Quicker Mercury’s been a great option for startup banking... easy to set up, slick interface, and it integrates well with all the tools I need. I’ve been happy with the experience overall, especially since it’s built with startups in mind. Why It Works: - Simple Setup and Interface: Setting up an account is a breeze, and the dashboard is clean and intuitive. No fuss... just a straightforward experience. - Startup-Friendly Features: They’ve got all the basics plus perks like cash management and venture debt options that make sense for early-stage companies. Feels like it’s really built for us. Where It Could Improve: - Support Delays: Here’s the downside... support can be painfully slow. I had a case where I needed to increase my card limit to make a larger purchase, and it took several days to get a response and even longer to get it approved. For a company that’s raised capital, waiting that long just to make a necessary purchase isn’t ideal. It definitely slows things down. - Low Card Limits: The spending limits themselves are low, especially for businesses with decent funding. Having to go through hoops to raise limits each time is frustrating when you’re trying to move fast and get things done. Overall Thoughts Mercury is a solid choice if you’re looking for a startup-focused banking solution with a great interface and useful features. But... the slow support and low card limits make it tough when you’re running at startup speed. With quicker support and more flexible spending options, it could really be the perfect solution for growing companies.

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10mo ago

Okorie Okpanku

•1 review

My account was closed since December 2020. I still don't know why. Nobody has said anything. Last I heard all African founders were locked out. I just want my money sent to me or back to my clients

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3yr ago

Nicolas C.

•2 reviews

These people have no respect for their clients. It is unfortunate that I have to leave this review, but it is merited. Mercury is a service not a bank. They partnered with Evolve Trust to provide an "easy banking" service for entrepreneurs and startups... and they are failing at this miserably. One of the most important things for a startup is to have funds available quickly. We've made small to large deposits into the account with Mercury and seven (7) days later, still waiting for the funds, and customer service is unresponsive. We have had to go out of our way to open bank accounts with another bank in order to pay contractors. Not sure how Mercury defines this as a great experience. It is pathetic to say the least. Save yourself the headache. Mercury is a joke.

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3yr ago

Brian Haney

•1 review

Mercury exploits potential customers in violation of federal law. Unfortunately, they use predatory data mining techniques to exploit people into providing sensitive data as part of their business model. I do not recommend working with them.

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3yr ago

Mendel Lin

•2 reviews

Lot of the reviews here seem fake/shady (Say similar stuff, posted on same day, the type of word choice) But either way, Mercury so far has been working fine for me. CS seems to respond within a day or two. Initially had issues with larger payment, msged them and needed to see invoices of that larger amount to permit it. Once done, things have been working. Just sent wire to my international vendor and it seems to have gone through quicker than expected. So far so good.

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3yr ago

Michael Mammone

•5 reviews

The website and overall functionality is great. Super simple to use. My only wish is that they had customer service to help or interact with you in real time. You have to send an email and wait to hear back from somebody in 3-5 days. This probably won't happen often, but it's super frustrating when you need it.

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10mo ago

Mike McSweeney

•1 review

Somehow, they continuously find new ways to screw their customers. It's almost as if they try to think up ways to do the most damage. FOR INSTANCE- This past weekend they did "system maintenance" which CANCELLED EVERY COMPANY'S EXISTING DEBIT CARDS. Would never happen at a legit bank. We started our Monday with half of the company's operations down because of failed charges over the weekend. Thanks again Mercury! P.S. - This is only one example of how Mercury has gone to extreme lengths to screw their customers. I wish I was surprised by it but to be honest, I wasn't, it was just the latest of a saga of epic failures.

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2yr ago

Noah Payton

•1 review

Outstanding business banking experience that I use for two businesses.

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3yr ago

Hovnan Ghukasyan

•1 review

I used Mercury almost a year it was ok. Then suddenly they closed my account and no explanation nothing. There is number to get them on the phone. This is ridiculous this is unfair. It cost me great losses they are the worst bank never use them.

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3yr ago

Ajay Sahoo

•372 reviews

Mercury is incredibly user-friendly and efficient, making it an excellent choice for startups and companies in their early stages of incorporation. I am using since 1year.

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7mo ago

Mercury

Banking for startups

Banking for startups

Mercury reviews

The community submitted 87 reviews to tell us what they like about Mercury, what Mercury can do better, and more.

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