LogRocket helps product teams build better experiences for their users. By recording videos of user sessions along with logs and network data, LogRocket surfaces UX problems and reveals the root cause of every bug.
At Surfsite, we're always vigilant about identifying and fixing bugs. **LogRocket**, an AI-driven session replay and analytics tool, helps us pinpoint exactly what’s going wrong. It shows us where customers are facing the most challenges, ensuring we can address issues quickly and efficiently.
For specific use cases, an alternative is Hotjar.
It does the job but I've had to work around some of its quirks e.g. not being able to autoplay the sessions in chronological order. It's not great if you've got a slower machine and sometimes the session plays just get stuck. Nothing a refresh won't fix but still. The skip inactivity still doesn't make any sense to me - I found FullStory much more intuitive in this respect. But LogRocket is a lot cheaper so that's why we had to switch.
