LogRocket helps product teams build better experiences for their users. By recording videos of user sessions along with logs and network data, LogRocket surfaces UX problems and reveals the root cause of every bug.
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LogRocket helps product teams build better experiences for their users. By recording videos of user sessions along with logs and network data, LogRocket surfaces UX problems and reveals the root cause of every bug.
When users report bugs or ask for help, it can be tricky to figure out what actually happened. LogRocket Live lets you see live video of what the user did, along with console logs, network requests and metadata, letting you quickly solve support tickets and make your users happier.
It does the job but I've had to work around some of its quirks e.g. not being able to autoplay the sessions in chronological order. It's not great if you've got a slower machine and sometimes the session plays just get stuck. Nothing a refresh won't fix but still. The skip inactivity still doesn't make any sense to me - I found FullStory much more intuitive in this respect. But LogRocket is a lot cheaper so that's why we had to switch.
LogRocket has been a great tool in determining where users are having problems and how to improve onboarding.
VCWiz
This is the dream for anyone doing web dev, from a solo engineer to a giant team. Can't imagine how much time I've wasted trying to piece together (or replicate) what the user saw. Super excited to be able to have this integrated with realtime user feedback!
Pros:Amazingly quick triaging, without having to dig around in bug reporting tools to mentally replay the experience.
Cons:No integration with what happened server-side (yet!) - would be useful to see the whole picture in one place.
VCWiz
LogRocket
VCWiz
I've also used Jaco and found LogRocket to be better for troubleshooting React app issues due to their tight Redux integration. Very nice and priced appropriately.
Pros:Great live-stream of historical activity with nice React / Redux integration
Cons:Notifications of exceptions would be nice.. maybe a bug tracking feature.