Kotae is a cutting-edge AI chatbot that transforms your website into a 24/7 lead generation powerhouse. It delivers instant customer support via smart text and real-time voice chat, converting visitor interactions into high-quality leads. With deep analytics, effortless lead escalation, and a lightning-fast, no-code setup, Kotae empowers your business to unlock valuable insights and drive conversions—all while keeping your customer engagement seamless and modern.
Kotae
Hey Product Hunt community! 👋
Meet Kotae, the AI chatbot that transforms your website into a 24/7 lead generation powerhouse. Delivering instant customer support via smart text and new real-time voice chat, Kotae unlocks valuable visitor insights and drives conversions with a setup that takes just minutes, no coding required.
We’re thrilled to announce Kotae V2, a total evolution built for modern businesses seeking smarter, faster, and more engaging ways to connect with their customers.
What’s New with Kotae V2?
A Modern, Intuitive Experience ✨
We’ve completely revamped our design for a sleek, futuristic look that makes managing your chatbot a pleasure. Our reimagined, clutter-free interface ensures every tool you need is just a click away, so you can focus on what truly matters, engaging with your customers.
Enhanced Lead Generation & Visitor Engagement 🚀
Kotae V2 is engineered to support your business at every stage of the customer journey:
Seamless Multi-Channel Interaction: Now, website visitors can interact with Kotae via both text and our newly added real-time voice chat, making conversations more natural and immediate.
Deep Analytics and Insights: Our interactive dashboard now offers intuitive analytics along with summarized conversation histories, giving you actionable insights into visitor intent that go well beyond standard metrics.
Effortless Lead Escalation: Streamlined escalation features ensure that qualified leads are seamlessly transferred to your team, so no opportunity is left behind.
Smarter AI, Faster Training, and Customization ⚡
Accelerated Training: Experience lightning-fast training speeds and sharper AI responses. Train Kotae V2 on your website content, document files (PDFs, DOCX), and beyond—so it adapts quickly to your growing knowledge base and delivers interactions that reflect your unique business needs.
Customizable Chatbot: Personalize your chatbot’s appearance and tone with theme colors, avatar logos, and welcome messages that align with your brand identity effortlessly.
Insight-Driven Conversations: With detailed keyword reports and preset questions, you gain clarity on what your visitors care about most. These tailored prompts not only stimulate engaging interactions but also help steer conversations toward conversions.
Effortless Integration: Enjoy one-click installs for WordPress and Facebook Messenger. Whether you’re capturing top-of-funnel interest or following up on quality leads at the end of the funnel, Kotae V2 is designed to meet your needs across all channels.
Beyond the Expected 🌟
We believe in delivering value that goes well beyond standard analytics. With Kotae V2, you not only get a powerful chatbot; you gain a comprehensive tool that deepens engagement, reveals visitor insights, and ultimately drives higher-quality leads. Each enhancement, from voice chat to streamlined features, has been crafted to differentiate Kotae V2 from the competition and ensure you enjoy a superior, modern experience.
Join us on this exciting journey as we redefine customer engagement with Kotae V2. Discover the evolution that makes every conversation count.
Visit Kotae now and see the transformation for yourself! 🎉
@ujmishra Amazing work! How does Kotae handle escalations to live agents during off-hours?
Kotae
@masump Thanks for the question!
Kotae sends an email with the content of escalation message to the Business Owner/ Support team. They can also view the details of it on dashboard. Every escalation message contains the email of the user so that it's easier for Business Owner/ Support team to follow back.
@ujmishra @dubaduc and team, huge congrats on the launch! :)
Super excited to be hunting Kotae V2 on Product Hunt today!
Quick backstory:
I and the Kotae team met during their first launch and since then I have been watching their growth story.
As we spoke, it was clear they were solving a real pain: not just building another knowledge base, but making it way easier for teams and customers to actually find and use information.
What Kotae V2 brings for you:
Text + Real-time Voice Chat
Deeper Analytics
Effortless Lead Escalation
Smarter, Faster AI
Customizable Chatbot
Easy Integrations with WordPress and Facebook Messenger
Why I’m backing Kotae:
Most bots either feel robotic or get lost with scattered information. Kotae V2 feels sharp, personal, and designed for real conversations that not only engage but actually drive conversions.
If you’ve ever wanted a smarter, more human-like way to capture leads and support visitors across channels, you’re going to love giving Kotae a spin. :)
minimalist phone: creating folders
Neat idea to use your solution (AI chatbot on the website for demonstrating).
The outcome, but also the limitation I see, is that it operates only with data that was uploaded, so I cannot get the information I need. Maybe at that point, I would automatically try to add the option to contact the support for this information + email of the support.
But in general, I like it! :)
Do you have a plan to create a more complex CRM system? Something similar to Crisp? As far as I know, they also included a similar AI option for customer support.
Kotae
@busmark_w_nika Thank you for the feedback and support! 🙏
You have raised a very important point here. And that's already taken care of by Kotae.
When Kotae can't answer a question, it does the following:
Displays a contact form where users can input their question/request and email. That then gets sent to the Business Owners/ Support team who can revert back
Shares customer support email or contact form link for user to easily reach out
Hence, Kotae blends AI and Human support for maximum customer satisfaction.
Regarding CRM system, it's something we are looking to add a bit down the line. Stay tuned! 😁
minimalist phone: creating folders
@ujmishra Good to know you thought a few steps ahead! :D Looking forward to your progress! :)
HeyForm
Congrats on the launch, Ujjwal!
Any plans to integrate with telegram or Instagram?
Kotae
@luobaishun Thank you for your support, Luo!
Yes, we do plan to add integration for Instagram, WhatsApp and Telegram in the next phase. As of now, it works with Facebook messenger.
@ujmishra WhatsApp would be a great addition! :)