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They got my picture frames very quickly and it came out beautifully. I found a picture I wanted to frame last minute for our wedding and they made sure it got to us on time. Will definitely use them in the future!
Just ordered 2 different framed pictures and both were perfect. They arrived when they were supposed to, looked just like they did online, and seem to be of excellent quality. The packaging is terrific, very well padded. Both recipients really loved the framed photo, and I appreciate the ease of ordering!
I discovered Keepsake Frames after seeing an advertisement on Hulu, and I couldn't be happier with my experience. My husband and I had the opportunity to attend a college football game at a stadium on my bucket list for years. I was so excited I ordered a frame for a particular picture we took together at the game that night. When the frame arrived in its iconic yellow box, I was thrilled to unpack it and see the finished product. Keepsake Frames has done an exceptional job printing and hand-framing our cherished memory. The quality of their work truly exceeded my expectations. The attention to detail in the framing was remarkable and beautifully complemented our picture. The frame now proudly hangs in our living room, a daily reminder of that unforgettable day at the football game. I commend Keepsake Frames for their excellent craftsmanship, prompt delivery, and secure packaging. They take pride in their work and genuinely care about customer satisfaction. Overall, my experience with Keepsake Frames has been nothing short of fantastic. If you want to preserve your precious memories in an elegant and durable frame, I highly recommend trying them. Their exceptional product and dedication to customer happiness have made me a loyal fan, and I'll undoubtedly be returning for more framing projects in the future.
I wanted to create a memory wall for the four senior dogs we have rescued over the past eleven years because each one so immensely improved the quality of our lives. They say "Saving one dog won't change the world, but it will change the world for that one dog," but it does work both ways. Keepsake Frames made my memory wall come true. Beautifull work, timely delivery, and affordable. Thank You.
Having an abundance of original art or prints stacked around, waiting to be framed or matted, I started mounting and framing myself,,,, I learned what Archival framing really meant and was amazed at the poor quality of work paid for by friends and displayed on their walls,,,, I was pleasantly surprised to receive such High Quality work through Keepsake Frames! I had a 4 photo collage framed for a gift and anther nice Tuscany Vineyard photo for me to keep. Their app let me view multiple different possible arrangements for the collage, you can also view numerous different frames to pick from. Spend a bit of time when ordering to preview different combinations. Mat Corners were precisely cut, dust seal covered the back and the hanging hardware looked better than my own work 🫣. The frames even had wall bumpers on the lower corners. You just don’t see this much attention to detail delivered by many framing shops. Delivery time was reasonable and packaging provided good protection,, sat on my doorstep a couple of rainy days as I was “away”. Very pleased with the total experience!
This was my first time using Keepsake but it won’t be my last!! I framed a picture I took in Thailand as a gift to my sister-in-law. I chose the gold bamboo frame. She absolutely loves it!! It shipped within a week and the quality of both the photo and the frame are excellent!! I highly recommend!!!
My 4, large collage frames came out beautifully. The pictures (professional) were securely placed perfectly, and the prints were quality (not like Walgreens!). They were packaged well and arrived without a scratch. I loved that hardware for hanging was included too. Nice touch! I'm hoping Keepsake expands so they can have even more frame options. The ease of the app is great as well. Much simpler than getting pictures developed, buying frames, trying to place them myself, etc. Who has time for that?? I plan to order more pictures soon for myself and gifts.
I used their website to order nine different framed photos. The interface was a little awkward, but the photos arrived extremely quickly, and were of great quality given the rather low price per photo. Would certainly recommend using them.
I discovered Keepsake because my mother had a photo of my dog who recently passed custom-framed for me using Keepsake, and it looked perfect. She told me about how easy the Keepsake app was to use, so when I needed to custom-frame a photograph of my own a few months later, I decided to try it. It was indeed extremely easy to flip through frame types, picture layouts and matting options, and I feel like I ultimately ended up with a better frame than I would have if I'd tried to find one on my own through internet searches or wandering the aisles at home furnishing stores. It also shipped to me quickly. I will definitely use Keepsake again for future custom-framing needs!
I have purchased 7 frame jobs from Keepsake. I don't think my expectations are unreasonable and the first five frames were acceptable. My last purchase of two framed pictures I was not pleased with, both pictures were darker than they shown on my phone, and I asked for a refund. I was asked to email a picture of the two frames. I did so and was told my opinion was not correct. This she could tell by a pic sent via email?!?! I was then offered a credit if I sent the frames back. Fair enough. I asked for a return postage label. I was then told that's not offered. What I have seen is that the customers approval is not their concern and while you will pay some pretty good money, if you're not happy, they won't stand behind their product. I'll find another company that values their customer's satisfaction. Companies that forego customer satisfaction will slowly be replaced by companies that value their customers.
