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Keepsake Frames

Keepsake Frames

The app that makes it easy to frame the photos on your phone

4.3
•19 reviews•

20 followers

The app that makes it easy to frame the photos on your phone

4.3
•19 reviews•

20 followers

Visit website
Keepsake is the free app that makes it easy to have your photos printed, framed, and delivered to your doorstep. Handmade in the USA. Starting at just $15. Over 10,000 five-star reviews in the App Store.
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  • Reviews19
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Company Info
keepsakeframes.comApp StorePlay Store
Keepsake Frames Info
Launched in 2019View 1 launch
Forum
p/keepsake-frames
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Keepsake Frames reviews

The community submitted 19 reviews to tell us what they like about Keepsake Frames, what Keepsake Frames can do better, and more.

4.3
Based on 19 reviews
Review Keepsake Frames?

Keepsake Frames receives mixed reviews from users. Many customers praise the app for its ease of use, high-quality framing, and quick delivery, with some noting the exceptional craftsmanship and attention to detail. However, there are complaints about customer service, with some users experiencing issues with delivery and dissatisfaction with the company's response to problems. Despite these concerns, the overall sentiment is positive, with many users expressing their intention to use Keepsake Frames again for future projects.

Betty SteinmannColleen YantisMiriam Blake
+16
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Pros
high quality frames (12)
fast delivery (8)
customer satisfaction (4)
easy to use app (4)
secure packaging (4)
attention to detail (3)
customization options (3)
affordable pricing (2)
Cons
poor customer service (4)
inconsistent quality (3)
Founder Reviews
Review Keepsake Frames?Be the first to leave a founder review for Keepsake Frames
Other Reviews (19)
Susan Washington
Susan Washington
•1 review
I gave 3 stars because I have ordered from them in the past & everything was fine. However, I just ordered a picture for a friend which she never got even though it said it was delivered. I have emailed Keepsake 3 times & they have yet to respond. How is this good customer service?
Report
3mo ago
jenerals@aol.com
jenerals@aol.com
•1 review
I have purchased 7 frame jobs from Keepsake. I don't think my expectations are unreasonable and the first five frames were acceptable. My last purchase of two framed pictures I was not pleased with, both pictures were darker than they shown on my phone, and I asked for a refund. I was asked to email a picture of the two frames. I did so and was told my opinion was not correct. This she could tell by a pic sent via email?!?! I was then offered a credit if I sent the frames back. Fair enough. I asked for a return postage label. I was then told that's not offered. What I have seen is that the customers approval is not their concern and while you will pay some pretty good money, if you're not happy, they won't stand behind their product. I'll find another company that values their customer's satisfaction. Companies that forego customer satisfaction will slowly be replaced by companies that value their customers.
Report
9mo ago
Betty Steinmann
Betty Steinmann
•1 review
I wanted to create a memory wall for the four senior dogs we have rescued over the past eleven years because each one so immensely improved the quality of our lives. They say "Saving one dog won't change the world, but it will change the world for that one dog," but it does work both ways. Keepsake Frames made my memory wall come true. Beautifull work, timely delivery, and affordable. Thank You.
Report
1yr ago
Colleen Yantis
Colleen Yantis
•1 review
The picture was absolutely amazing! I am so impressed with the quality and it was delivered very quickly. I especially liked that I was able to attach a photo to the note that was included for my friend, it's hanging on his refrigerator. It's like I got two prints for the price of one. Seeing the look on his face when he opened the box and seen the "Keep Smiling" was priceless. It was absolutely perfect! Thank you!
Report
2yr ago
Miriam Blake
Miriam Blake
•1 review
Quck, quality service. Good communication. Awesome!
Report
2yr ago
Steven Leonardi
Steven Leonardi
•1 review
Having an abundance of original art or prints stacked around, waiting to be framed or matted, I started mounting and framing myself,,,, I learned what Archival framing really meant and was amazed at the poor quality of work paid for by friends and displayed on their walls,,,, I was pleasantly surprised to receive such High Quality work through Keepsake Frames! I had a 4 photo collage framed for a gift and anther nice Tuscany Vineyard photo for me to keep. Their app let me view multiple different possible arrangements for the collage, you can also view numerous different frames to pick from. Spend a bit of time when ordering to preview different combinations. Mat Corners were precisely cut, dust seal covered the back and the hanging hardware looked better than my own work 🫣. The frames even had wall bumpers on the lower corners. You just don’t see this much attention to detail delivered by many framing shops. Delivery time was reasonable and packaging provided good protection,, sat on my doorstep a couple of rainy days as I was “away”. Very pleased with the total experience!
Report
2yr ago
Samantha Prochnow
Samantha Prochnow
•1 review
They got my picture frames very quickly and it came out beautifully. I found a picture I wanted to frame last minute for our wedding and they made sure it got to us on time. Will definitely use them in the future!
Report
2yr ago
Kayla OC
Kayla OC
•1 review
I discovered Keepsake Frames after seeing an advertisement on Hulu, and I couldn't be happier with my experience. My husband and I had the opportunity to attend a college football game at a stadium on my bucket list for years. I was so excited I ordered a frame for a particular picture we took together at the game that night. When the frame arrived in its iconic yellow box, I was thrilled to unpack it and see the finished product. Keepsake Frames has done an exceptional job printing and hand-framing our cherished memory. The quality of their work truly exceeded my expectations. The attention to detail in the framing was remarkable and beautifully complemented our picture. The frame now proudly hangs in our living room, a daily reminder of that unforgettable day at the football game. I commend Keepsake Frames for their excellent craftsmanship, prompt delivery, and secure packaging. They take pride in their work and genuinely care about customer satisfaction. Overall, my experience with Keepsake Frames has been nothing short of fantastic. If you want to preserve your precious memories in an elegant and durable frame, I highly recommend trying them. Their exceptional product and dedication to customer happiness have made me a loyal fan, and I'll undoubtedly be returning for more framing projects in the future.
Report
2yr ago
Shanna Taylor
Shanna Taylor
•1 review
Great job! Love their work
Report
2yr ago
Karen Hadad
Karen Hadad
•1 review
Just ordered 2 different framed pictures and both were perfect. They arrived when they were supposed to, looked just like they did online, and seem to be of excellent quality. The packaging is terrific, very well padded. Both recipients really loved the framed photo, and I appreciate the ease of ordering!
Report
2yr ago