Japan Crate - Product Information, Latest Updates, and Reviews 2025

What is Japan Crate?

Our monthly Japanese candy box subscriptions come with the best candy and snacks straight from Tokyo to your door!

Do you use Japan Crate?

Recent Launches

Kira Kira Crate Monthly supply of beauty products from Japan

Launched on October 14th, 2016

Japan Crate Crazy Japanese candy delivered monthly

Launched on November 4th, 2014

Alternatives

34 reviews

0 reviews

1 review

Review Japan Crate?

3.67/5 based on 12 reviews

View all reviews

Reviews

G'day M8

•1 review

Please read the many bad reviews of this company before buying; DO NOT buy from Japan Crate. After 6 weeks and many, many emails to Japan Crate they continue to provide misleading information about why no package had been delivered. 4 weeks after the parcel was supposedly sent, I wrote to DHL and they confirmed a shipping label was created, but the item had not been received by DHL. When I contacted Japan Crate many, many times, they kept saying the parcel was shipped by DHL and it was in transit. They continued this lie even after I sent them the email from DHL saying the items had not been received by DHL. Then Japan Crate tried to say customs clearance and international transit times were the cause of the delay, which is a blatant lie because DHL never received the parcel so there was no international transit or customs clearance. Use one of the many other companies providing this service, DO NOT WASTE YOUR MONEY with Japan Crate.

Share

2yr ago

Bibiana Žišková

•1 review

HORRIBLE. Do NOT buy from them. It is not worth the money, it took way too long to arrive- 3 months, nonexistent customer service and they are liars. Oh, and they laccidentally took the money 2x, which I would not know about if I did not have notifications on my phone.

Share

2yr ago

Dark Indigo

•1 review

First of all, they always, I mean always late 40+ days with crates, that is normal for them. Second, they apparently have a deal with DHL which is probably worst international shipping firm ever, you can easy find they reviews online, everybody hates them. On top of that Japan Crate promote online they service, free box, free shipping and all that stuff which is not. I paid my "free" box 40 bucks, you will not find that kind of information on their site. Stay away.

Share

2yr ago

C4

•1 review

Paid them over 2 months ago and still don't have one of the "monthly" boxes I ordered as a gift. Do not purchase this for yourself, or especially a gift as you will be unable to explain to the person with reason what the heck is going on as their customer support is purposefully vague and misleading with answers. At one point they straight up verifiable lied to me numerous times claiming it was stuck in customs despite paper work and tracking showing only a shipping notice has been made. Just one of the worst experiences I've had with a business in many years. I can't suggest you avoid this company enough.

Share

1yr ago

Yugioh Matthis

•3 reviews

I've been a legit customer of Japan Crate for 2 years now, and it's been the best subscription ever! Sometimes there were delays during April and May, but they always came through eventually. Gotta be patient, you know, pandemic stuff. Shout out to their support team, they're fantastic! I love Japan Crate's unique treats and goodies, and they really care about their customers. Highly recommend! 🇯🇵🍬👍

Share

1yr ago

View all