Infichat alternatives

A platform to provide a seamless customer experience across AI and human support, delivering increased customer satisfaction while reducing costs.

Stonly deploys step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for agents and customers. Stonly’s knowledge is interactive and delivered when and where people need it. That means it gets used much more often and can handle every case that comes its way. Learn how Stonly empowers thousands of companies to support millions of customers at https://stonly.com/

Thena keeps track of shared Slack channels with customers. Organizes customer channels with request identification, connects to internal tools, allows customer escalations, notifies teams, and analyzes behavior.