Highlight

Highlight

See and act on your webapp's issues and interactions

5.0
โ€ข1 reviewโ€ข

24 followers

Highlight keeps your web app stable and your customers happy! With pixel-perfect session replay, you'll get full visibility into the issues and interactions that are slowing down your users. For Product Hunt users, we're gifting 2 weeks of Highlight for free!
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Highlight gallery image
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Free Options
Launch tags:
User Experienceโ€ขDeveloper Toolsโ€ขTech
Launch Team

What do you think? โ€ฆ

Jay Khatri
Howdy Product Hunters; excited to finally be launching Highlight today ๐ŸŸช ๐Ÿ™‚. We built Highlight because we constantly found ourselves flooded with errors and support tickets with very little context on WHY these issues were happening. To make things worse, the only way to reproduce these errors was to ask other people to send screenshots, videos, etc., which was never a good use of our time. At the same time, the more product-oriented folks on our team wished that they could better understand UX flows and user frustrations without having to do user interviews if they weren't necessary. Highlight addresses these pain points by giving teams reproducibility out of the box! Our platform is installable with a single javascript snippet and makes user sessions super easy to search for! For our customers, when an error or support ticket shows up in their inbox, they know exactly where to start debugging ๐Ÿ˜‰. Among the core features detailed above, here's a rundown of what we offer: โœ… High-fidelity session replay. โœ… Alerts for New Users, Rage Clicks, Track Properties, and much more. โœ… A first-class slack integration. โœ… Incredibly fast and thorough search capabilities. โœ… And coming soon: Live session viewing, Backend Error monitoring, and much more! We're focusing on session replay and monitoring today, but we see ourselves building out a whole suite of debugging tooling to help teams find and fix issues faster! Super excited for the Product Hunt community to take a look at what we're up to; please share feedback, questions, and comment on what you think. For the holidays, we're gifting Product Hunt users 4 months of Highlight for free.
John Pham
Hey Hunters! Highlight is a tool I wish I had as a frontend/product engineer. I hated the time spent tracking down repro steps, especially for those gnarly bugs. Highlight gives me the full picture of what's going on from the frontend to the backend all in a single place. I'm super excited for y'all to check out Highlight. If y'all run into any bugs, I'll definitely be using Highlight to help fix them.
Laurits Just
So cool! One question: is this GDPR compliant? :)
Arthur
@lauritsjb Legit question. Recording every user interaction with your product doesn't sound very GDPR friendly.
Benjamin Grandfond
@lauritsjb @arthur_sav I believe it depends if there are personal data on your own website. Fullstory allows to mask data with a css class.
Jay Khatri
@lauritsjb Sorry for the delay here, thanks for chiming in everyone else! We don't publicly disclaim that we are GDPR compliant yet, but we do abide by the rules/checklists. And yes, regarding PII, you can mask all data with the Highlight snippet! If you're serious about giving us a try and this is a blocker, please reach out and we can look more into it!