For me, they are scammers. If I could, I would give a 0 star rating...
Look, this was the situation: First of all, I canceled my subscription inside the platform last month and they charged me again anyway, but it doesn't stop there.
Into my account history I have paid for 4 months for a 15 minute credit. Actually, 3 monthly payments paid, with the exception of this one (march 2024) now that I'm asking for cancellation and refund.
By my calculations (and by the calculation of anyone who knows how to add), this is the equivalent of 45 minutes of credits for video generation.
My total video generation history was exactly 9 credits, equivalent to 9 minutes.
Where the hell did the other 36 minutes go?
Totally scammers