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Launched on October 26th, 2023
HelpBar enables users to search help resources, navigate your product, and launch other “actions” from within your product, helping them get answers and achieve success quickly.
Love this! So streamlined and easy to use! Tested it out and hope we can adopt it!
Massive congrats on the launch team! so many growing businesses are about to take onboarding a lot more seriously without all the stress. Knowledge disparity is slowing us all down and this is a game-changer for turning every rock over at the same time instead of one by one.
With our product education content spread across various channels, Helpbar has been the exact tool we've been looking for at Vitally to help bring it all together for our customers. The fact that it all lives within our application is what makes it truly magical for our customers. With Helpbar, we've been able to quickly and easily surface not just our help center content, but also the materials we've created in Vitally Academy (product education videos), Vitally Blueprints (real customer use cases), and our vast library of blog posts and webinars for thought-leadership. All this and I haven't even mentioned the AI part of the tool, but that has been incredibly impactful for our team and customers. On sales calls, our account executives are able to pull up the Helpbar mid-call and show prospects how to proactively get answers in real-time, and for our support and customer success teams, it's given them a tool for customers to leverage on their own versus always having to contact us for help. Thank you Chameleon team for providing such an excelling tool that's easy to implement and even easier to use!
Congrats @_pulkitagrawal and team. This is a great example of listening intently to customer needs but innovating on top of stated needs! keep going!
