The Simply C2 app offers several benefits for customer service, including 24/7/365 Service Requests.
1. Free of Charge: The app is free for end customers
2. No need to wait in IVR queues or listen to automated messages to log service complaints
3. Get repair estimates and give approvals
4. Centralized Service Records:
5. The app is available across 55 countries
6. Connection to Manufacturers: It allows users to connect with equipment manufacturers to obtain service for their equipment
Simply C2 is a mobile app that allows your customers to log and track service complaints for free!
Your customers get: Acknowledgement of complaints, Instant Repair Status Updates, Estimates and invoice, Communication via in-app messages
Grahak Setu
In this specially customized version of Grahak Setu- Indian customers and OEMs of INITIATIVE water, Pune can log repair requests, send to service center for repairs, track the progress, see repair history.