The Simply C2 app offers several benefits for customer service, including 24/7/365 Service Requests. 1. Free of Charge: The app is free for end customers 2. No need to wait in IVR queues or listen to automated messages to log service complaints 3. Get repair estimates and give approvals 4. Centralized Service Records: 5. The app is available across 55 countries 6. Connection to Manufacturers: It allows users to connect with equipment manufacturers to obtain service for their equipment