
Front is praised for its efficiency in managing customer support, with users highlighting its ability to streamline communication and collaboration. Makers from Muse appreciate its ease in organizing customer discussions, while BestInterest for Coparents commend its user-friendly interface and superior UX compared to alternatives like Intercom. Users value its collaborative features, such as shared email drafts and inbox chat, though some note its cost and annual plan requirement. Overall, Front is seen as a powerful tool for scaling customer support effectively.