Firstbase.io
Launch, manage, and grow your company – in one place.
•20 reviews•1 shoutout•774 followers
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774 followers
Launched on February 9th, 2023
Save time on state filings, federal tax support, foreign qualification, payroll tax registration, and more — all from our comprehensive compliance solution. Let us handle the fine print so you can focus on growing your brand.
I can not recommend this service to anyone. Good idea, but bad delivery. We waited around 2 months to set up the company, but that's ok. I can deal with it. A year passed, and we upgraded their service to an Agent with the Autopilot plan to file annual taxes - our corporation is a US holding company (doesn't perform operations) so we assumed everything would be straightforward. We filled out forms and submitted them, and everything looked ok in their tool. 3 months later, when we needed the confirmation of filing, their support told us the documents weren't filed because we submitted them after the deadline. They didn't bother to care informing us about it, and told us "we should have known". Why the hell would we need your compliance service if we had known?
My experience with firstbase has been terrible. I've incorporated my business through them, and while they promise company formation within 2 to 7 business days for C-Corps... the company did actually incorporate within that time (checked on the Delaware website). However, it might be that they're so overloaded that on my user dashboard it still shows "pending" (It's been 20 business days and counting..). Support is very weak, only available through email, and takes ~3 business days to get a reply (not actual answers... "your certificate if incorporation might have been mailed to you, we do not have tracking". I'm afraid I'll miss my 83b election window since the company has already been incorporated but I don't have any of the post incorporation docs to fill the information - they are also supposed to share this pre-filled form for me, but haven't. Overall, I heard there are other solutions like Clerky or Stripe Atlas that have a better track record. I deeply regret having chosen FirstBase just because they look like another cool YC startup.
I've had a terrible experience. The app is slow, and I contently need to reenter information. They're more concerned with selling me add-ons than providing the original service I paid for. Overall, very disappointed and would not use them again.
