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I’m the owner of a small family run business called Zenly Paws. We sell on Amazon. Fakespot has given our brand an F rating. We have not paid for any of our reviews. We naturally want real reviews to know if our product is good and serving a need for pet owners. We believe we may have some fraudulent one star reviews from competitors. Our sales which were gaining slowly have plummeted since Fakespot has given us this grade. Fakespot’s use of AI to check reviews authenticity is inaccurate and very damaging to small businesses. We ask that Fakespot be responsible with the power they have created by setting themselves up as an authority. Small companies like mine put everything they have into their business, sincerely trying to make products that others will benefit from. Large, powerful companies like Fakespot should not be allowed to utterly destroy honest, hard working people’s dreams.
