Dukaan

E-commerce platform for growing businesses

4.1•36 reviews•

53 followers

E-commerce platform for growing businesses

4.1•36 reviews•

53 followers

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Dukaan is a DIY platform which enables merchants with zero programming skills to set up their e-commerce store. 1. Better conversion rates 2. Faster site load times 3. Mobile first

Sandra Styles

•1 review

I'm a small business owner and I've tried many ecommerce platforms but Dukaan has been the best ecommerce platform so far. It's one of the most simple and easy to use and has all essential features required for my business. There were times where I faced minor bugs but their customer support were quick enough to resolve so kudos to their excellent customer support team. I'd have love to give 5 stars but the only reason I'm giving 4 stars is the low number of themes. I had discussed about this with Dukaan and they've promised that they'll be soon releasing many new themes.

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3yr ago

James Cross

•3 reviews

I can honestly say I don't think I've ever experienced worse customer support from an SAAS company. To add to that, they have incorrectly mapped data from the Google Maps API, which auto-populates addresses for purchasers - this results in a county being shown as the city name, which could mean some people not getting their shipments. I mentioned this to Dukaan, and after several weeks they came back with the answer that their app is fine and Google is sending the wrong data for "locality". That made me do a deep dive into the Maps API, where I quickly realized that "locality" was sending the correct information - but Dukaan was pulling information from "administrative_area_level_2" instead of "locality". I sent this information to Dukaan and they said they would look into it. Two weeks later, without any update, I checked in - only to be told that Google is sending the wrong data... AFTER I had proven to them that they were using the wrong mapping. They still refuse to admit they made a mistake or correct the bug. I've just received word from the CTO that they are going to look into it, if they resolve it I will update this review.

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3yr ago

Đại Dương

•4 reviews

Bad product with potetial.

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3yr ago

Felix Josemon

Clubhouse App Invites

•9 reviews

Dukaan has done a great job in being mobile first and enhanced load speed while maintaining core functionalities. It's just fast and feels like nothing less than a magic. Right from admin page to product listing to store checkout, speed is well noticeable which results in faster checkouts and time saved (more revenue). Been using Shopify for last 3 years and even today morning Shopify admin page took a while to load! I guess Dukaan's tech is far ahead than Shopify's (started in 2006) 16 year old tech!

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3yr ago

Kumar Thangudu

Link Texting

•4 reviews

Shopify is scared.

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2yr ago

Ashwat Mahendran

•1 review

I've been building storefronts for different brands across all the platforms available. I must say Dukaan gave me the best overall experience in terms of getting a store up and running all the way to managing multiple stores on a day-to-day basis. I initially went with the trial version, but after being super satisfied with the capabilities of the product, I straight up committed myself to a Platinum tier subscription. 10/10 would recommend to anyone looking to start an online eCommerce business.

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2yr ago

Dipen Sajnani

•1 review

The speed at which I was able to launch my online store is insane. I literally thought that one must learn be technically strong or learn coding but starting an ecommerce website with dukaan was incredibly simple. As I'm not a tech-savvy guy I found it hard to launch a website of my own but with dukaan now I can easily launch and run my business online.

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3yr ago

Vasudha

•1 review

After my trial period ended, I subsribed to their Silver paid plan (quarterly). Instead of regaining access to my dashboard, I am continously being redirected to a pop-up page to upgrade my plan. I am unable to access my dashboard or my data. I literally just subscribed to their paid plan and did not even finish designing the website yet. I tried reaching out to their customer support, which is non-existent by the way, via email to ask for a refund. No response. No acknowledgement. I've already given up any hope of them responding or refunding my payment. It's a pity that an e-commerce CMS platform that's being advertised as made in India is nothing but the shoddiest platform ever made. If you don't know how to build and run a business, just shut it down. What's the point of acting as thieves and stealing people's money?

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2yr ago

Pranav Bansal

•1 review

Its awesome marketing company & not a technology company. They have excellent sales force and bad product and even worst tech support. No feature of online support, You can just create ticket and they will keep on sending automatic reply. PLEASE DO ASK THEM FOR REFERENCE OF FEW CLIENTS WHICH ARE MID SEGMENT ( ASK FOR VOICE CALL), WE WERE SO IMPRESSED WITH THERE SALES STAFF AND BIG NAMES WHICH ARE ON THERE PANEL - OBVIOUSLY BIG CLIENTS BIG SUPPORT...SMALL CLIENTS ( RS.36,000/YEAR ) - NO SUPPORT

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2yr ago

Fashion Floor India

•1 review

Never go for their paid marketing services. they have wasted 1 lakh rupees recently and justifying themselves that product prices are high. if that is the case than why they are running ads bcoz prices are listed very first day. Literally very immature people are working at backend. and that's the reason they have disabled google reviews.

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2yr ago

Dukaan

E-commerce platform for growing businesses

E-commerce platform for growing businesses

Dukaan

E-commerce platform for growing businesses

E-commerce platform for growing businesses

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Dukaan reviews

The community submitted 36 reviews to tell us what they like about Dukaan, what Dukaan can do better, and more.

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