
I've been really excited about Burrow 🛋(previously Penn & Hunt) since I first met Stephen & Kabeer during the RECESS Pitch Competition at UPenn. These guys are extremely smart with great backgrounds that compliment each other. Happy to know that @erictwillis hunted these guys for launch 🚀
LOVE the product. Congrats @stephen_kuhl on the launch! If you've ever bought a sofa, you know how much it sucks. So glad somebody is tackling this problem. 10 minute assembly and cheaper price.....almost sounds too good to be true! what are the next steps for you guys after you ship your first sofas?
Sold. You just ended our 6-month search for the right sofa... 🙏 Never thought this day would come! One comment: I'd love to see more photos of the other colors on the website. I'm sure that's in the works, but I am always so skeptical of ordering furniture online because the color is never accurate. It'd be great to have more of those beautiful photos to show off the other colors in realistic lighting!
I was very excited about the Burrow couch when it was arriving my door. However after assembly and sitting on it, I am kinda disappointed.
First, the quality:
The quality is missing my expectation. I had a VERY HARD time screwing one crouch leg into the crouch. The thread on the nut isn't clean cut, and the screw doesn't fit in. I have to use tools and a lot of strength to basically re-make the nut, and then be able to screw in the leg.
Besides, the button of the crouch is full of pin staples to stick the fiber to the crouch body, it's very messy feels very cheap.
On the feel side, it's a bit too stiff and doesn't have enough depth to let you sit cross-leg on the sofa.
The cables and usb jack also feels very cheap and low quality, I am concerned about whether this thing would actually cause fire.
In the end of the day, I feel it's all just marketing game, the real sofa is far from ideal.
I ordered a Burrow couch, and it was short 5 thumbscrews, which are necessary to put the legs on (and use) the couch. I contacted Burrow on Saturday (10/20). They told me they could not expedite the shipping for the five thumbscrews. I received the package today (10/26), and it contains only 1 thumbscrew. Again, they cannot expedite shipping, and will not be able to place the order with the manufacturer until Monday. I could have purchased an equally priced, just as nice couch elsewhere and been able to fully use it by now. I do not recommend.