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This company's delivery carrier lied about attempting a package at my door. I know this because I was home at the time of the supposed "attempt", and our door camera confirms no one showed. With no way to attempt to contact the company for a redelivery, I waited hoping theyd at least reattempt, only to find that my package is being returned after only one "attempt". I emailed the company support email to ask about how to resolve the issue, and they said they couldnt do anything. So after their carrier lied, and then my package being returned with no other way to even pick it up myself, their "support" were unwilling to help. If youre the seller, I would avoid all services through this shipper at all costs if you care about your product actually being received by the buyer. If you're the buyer, i would suggest the same.
They are liars cheats and thieves. They keep clamming that they attempted to deliver but no one was home. I have been here for all 3 so called attempts, and no one has showed up. I contacted the company I bought from and asked for contact information, but none was given. They said they reached out to the company. we will see, but maybe they are in on the scam.
What a Mickey Mouse company. It's been 4 days for a shipment to go 150 miles. Hell, I could've walked there and gotten it by now.
Three out of FIVE monthly deliveries were sent back. I have a ring doorbell, I am HOME for delivery. I check my email, and as usual my package was undeliverable at 6:55 pm because "no one is home". The time was 2:42 pm - BEFORE the supposed "delivery attempt" occurred.
Where is the customer service at? there isn't even an email to ask somebody about your package! the website updates are insanely slow, why is their no day to day progress on boxcheck.com? there are massive gaps of scanning of information on your package.......I really don't like this
