Airalo

Data packs at local rates for instant connectivity

1.5•39 reviews•

66 followers

Data packs at local rates for instant connectivity

1.5•39 reviews•

66 followers

•

•

Airalo is the world’s first eSIM store for travellers to access over 100 eSIMs at the most affordable, local rates from around the world, all via eSIM compatible smartphone, tablet or PC. Airalo offers you both connectivity and freedom - you’ll never have to carry multiple SIM cards or change your number again, no matter where you are in the world.

1.5

Based on 39 reviews

Review Airalo?

Airalo has received predominantly negative feedback from users, with many citing issues such as non-functional eSIMs, poor customer service, and unresolved technical problems. Users report difficulties in obtaining refunds and express frustration with the lack of effective support, often receiving generic responses. Some users experienced initial success with the service, but subsequent attempts led to connectivity issues and unhelpful customer interactions. While a few users had positive experiences, the overall sentiment suggests significant dissatisfaction with Airalo's reliability and customer support.

+36

Summarized with AI

Pros

easy setup (4)

global coverage (2)

Cons

poor customer support (30)

connectivity issues (13)

slow refund process (10)

eSIM compatibility issues (9)

data usage discrepancies (7)

top-up issues (6)

automated responses (4)

false advertising (4)

limited network coverage (2)

Pros

Cons

Reviews

Helpful

MrHohomay1

•1 review

First experience with eSIM. After some research, we have decided to give Airalo a try during our recent trip to Asia (Taiwan, Macao, Thailand). All four iphones connected to locate internet service flawlessly without issues. Connections were quick. Set up was easy. Just a few buttons (instructions were clearly provided during sign up) rather than switching physical SIM cards at each country was hassle free. Highly recommended. Two thumbs up!!

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2yr ago

Shannon Murphy

•1 review

Even after their convoluted installation and setup, they don't work and the customer service is non-existent (unless you count the canned/bot excuses about how they're temporarily back logged). Notice how none of the blogs that tout their product have any comment sections? Because they'd be inundated with real experiences. AVOID LIKE THE PLAGUE!

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2yr ago

Jeny Wright

•1 review

I hold an Australian mobile with Telstra and recently travelled to the UK and Canada (Oct 2022). I got Airalo as my first eSim experience and was connected within minutes of downloading the app to my mobile. It worked throughout the UK, Newcastle, Edinburgh and Isle of Skye. A few weak patches here and there but compared to my husband's eSim with another provider, i had no issues whilst my husband didn't have signal outside any cities. My next destination was Canada. I purchased some data before leaving the UK and was connected to Telus by the time I landed. I definitely recommend it, although still expensive for small data load. Ensure you connect to WIFI whenever its available to save on data.

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2yr ago