Wyzerr

@natasia_malaihollo @kwdinc love the idea, but hesitate to change UX on one-off things like surveys, especially if you're not quereying the same audience over and over. It would help assuage that fear if you did some studies comparing completion rates for your style vs surveymoney (or similar) and published them (I'd put that data right up on your homepage). Basically - Even if the UX is crappy, users are familiar with surveymonkey, and I wouldn't want to have to be the one to teach users a new survey platform. Unless you did my job for me and published the results, and showed what sort of conversion lift I could expect.

@mdavep Hi Menachem, thank you for taking the time to share such thoughtful feedback! We definitely appreciate the insight. Wyzerr is really focused on short, frequent surveys versus the one-off surveys that tend to be longer. Our best use cases are Voice of Customers or Voice of Employee surveys where you're monitoring satisfaction over time and making incremental improvements based on the feedback. With that said, we've had a great deal of customers that actually use Wyzerr for market research studies. University of Cincinnati, for example, ran a SurveyMonkey survey and collected 166 responses on a 5-question survey vs. 2,492 responses on a 15-question Wyzerr survey. In the past 3 years of alpha/beta, only 2 of our smart forms have ever presented any kind of user-use issue. We've since addressed both of those issues. Wyzerr was designed to be as intuitive as possible, hence the adaption of a lot of the same behavior and motions from popular digital platforms. We have a couple of postings comparing the drastic differences in style and theory on our blog but none on our website. I think incorporating this into our messaging is a great idea and will definitely make that change in the near future. Thank you!

@nickabouzeid Thanks Nick for these great questions! I want to preface my response by saying we're huge fans of Typeform and don't believe Wyzerr is a replacement for Typeform (or SurveyMonkey). There's a lot of surveys (really, forms) that are text-heavy that Wyzerr will likely never be a good tool for. Typeform is definitely the best option. For the pulse surveys, Voice of Customer/Employee studies, quick surveys of your users on new ideas/products/services, that's where we serve best. 1. We currently have a Export button on the dashboard (which you'll be able to see after you launch your first campaign) that gives you the option of exporting the data as an excel, csv, or json file. We're working on integrations with Google sheets. 2. Yes! Being that time is a huge factor in our surveys, we do track completion time on each question. You'll see the average on your dashboard. 3. Yes definitely! We get hit with "is this a millennial only tool?" a lot so one of the things we did immediately to ensure that it was intuitive across all demographics was test Wyzerr at events for senior citizens. We volunteered our services to do event surveys for events targeted at this demographic. We actually saw better completion rates (although the time to complete was a little higher than our average for the same survey). In fact, many of the respondents actually asked to re-take the survey because "it was so fun." We'd definitely love for you to try Wyzerr out for your next survey and share your feedback! Thank you.

@ariaya_haile Thank you so much!