Wati is an end-to-end WhatsApp API solution specifically designed for small and medium-sized businesses (SMBs). With powerful chatbots, APIs, integrations, and customer intelligence, Wati helps SMBs streamline sales, marketing, and support. As traditional channels like email and SMS become less effective, businesses are turning to Wati for higher engagement and better ROI. Wati enables SMBs to efficiently acquire, nurture, and upsell customers through WhatsApp.
Launched on October 18th, 2024
Launched on November 3rd, 2020
Wati is highly praised for its ease of use, robust automation features, and seamless integration with platforms like Shopify and CRM systems. Users appreciate its ability to streamline customer communication and enhance engagement through WhatsApp. The platform's intuitive interface and efficient customer support are frequently highlighted. However, some users have reported issues with customer service and technical glitches. Overall, Wati is recommended for businesses seeking to improve their WhatsApp marketing and customer interaction strategies.
