UJET: Reimagining Customer Support for a Connected World

Omer Molad

Vervoe

Is this automated voice support? Do you see this as complementary to Intercom or competing?

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8yr ago

Jack Smith

Hustle X

Hunter

@omermolad Competing. It's an all in one solution that companies can use, vs a mish mash Frankenstein approach of piecing together lots of different products. They also have features that I've never seen elsewhere "there are several providers in the voice and chat space. However, UJET is one of the only holistic platform for voice and chat channels that customers can reach via in-app, in-web, or in-1800 routes. This makes it extremely efficient for modern contact centers with cross-skills agents and provides the freedom from piecemeal solutions."

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8yr ago

Jack Smith

Hustle X

Hunter

UJET just launched today, with $20 mil in funding: http://facebook.com/l.php?u=http... their clients include Fitbit, Juicero and more. They are one of the top companies that I'm working with (as an advisor) and I'm psyched for them to come out of stealth and launch publicly. this video is a good representation of the product's capabilities: