tak.chat for Shopify

Maker

📌

Hey Hunters! I built tak.chat to help my friend who runs an e-commerce business automate part of the incoming messages from his website visitors. We thought it would be cool to use GPT-4o as a chatbot to answer the most popular questions through a website widget. But now, it's much more than that. The Shopify App allows the chatbot to access the store's products and orders, helping to automate not only FAQ responses but also specific order status checks and product inquiries. This now saves store owners around 4 hours per week and provides instant, 24/7 responses, which was impossible before. I'm happy to share it with you today. Yurii

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1yr ago

Dennis Babych

Great job! I think you should add more attention to the core functionality (how chat is taking your online store data (via API), how users can upload their source of knowledge (if you are using LangChain, LLMs, etc))

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1yr ago

Yurii Horbal

tak.chat for Shopify

Maker

@dennisbabych, thank you for your input! You're right, let me clarify here. The app integrates with Shopify stores, granting access to limited scopes of information: orders and products. Product data is stored in the database and syncs regularly, while order data is collected upon user request. It's important to note that no personal data about the orders is shared via the bot. The bot comes with basic instructions that enable it to function autonomously, but for most use cases, I recommend adding your custom instructions through the dashboard.

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1yr ago

Vasily Kolosov

Huge congrats on the launch! I'm curious about the human touch—how do you balance the convenience of automation with the personalized support that customers often seek?

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1yr ago

Yurii Horbal

tak.chat for Shopify

Maker

@vasily_kolosov1 Great question! Users can easily ask for assistance, or the bot can detect when human intervention is necessary and escalate the request to human support. Our product includes a live chat feature that enables admins to seamlessly take over the conversation from the assistant and engage in human-to-human communication.

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1yr ago

tak.chat for Shopify

Sell more with GPT-4o chatbot that knows your store's data

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