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Launched on March 29th, 2023
Launched on December 17th, 2019
Today we’re releasing Segment’s latest product, Personas, to the world. Personas uses a new identity graph to combine your data into a 360° user record —and you get to compute new traits & audiences on top.
Our beta customers were able to drive a 50% lift in customer engagement, 10% reduction in ad spend, and 33% increase in ad conversions.
Segment is the infrastructure for your customer data. Use one API to unlock 200+ tools for every team in your company. With Segment, developers can stop building tedious and expensive one-off data integrations while business users can get straight to work, turning on their favorite apps right from the Segment dashboard.
In "We Are Learning," Segment serves as the backbone of our data-driven decision-making process. Its Customer Data Platform (CDP) capabilities have streamlined the way we collect, unify, and analyze customer data across multiple touchpoints. This centralized data management has not only simplified our analytics but also enabled more precise and targeted customer engagement strategies. Segment's ease of integration with other tools in our stack, such as Intercom for customer support and Auth0 for authentication, provides a cohesive, end-to-end view of our user interactions. Overall, Segment has been instrumental in elevating our customer intelligence, thereby aiding in the optimization of our product and the effectiveness of our customer outreach.
In "We Are Learning," Segment serves as the backbone of our data-driven decision-making process. Its Customer Data Platform (CDP) capabilities have streamlined the way we collect, unify, and analyze customer data across multiple touchpoints. This centralized data management has not only simplified our analytics but also enabled more precise and targeted customer engagement strategies. Segment's ease of integration with other tools in our stack, such as Intercom for customer support and Auth0 for authentication, provides a cohesive, end-to-end view of our user interactions. Overall, Segment has been instrumental in elevating our customer intelligence, thereby aiding in the optimization of our product and the effectiveness of our customer outreach.
Segment is really great at managing customer data across multiple platforms. It allows us to seamlessly collect and consolidate data from different sources, making it easy to then analyze and act on insights. Definitely recommend it!
Great tool for analytics across all the various platforms including both in-house and third-party. I love the reliability and transparency of data all packaged in a fantastic UI that's easy to understand and follow from the source to destination.
Segment is an invaluable tool for any data strategist focused on leveraging first-party customer data. By streamlining data collection and unifying customer records across various touchpoints, Segment ensures that your data is clean, accurate, and ready to be routed into the systems where it’s needed most. With a single, standardized view of your customer data, you can empower teams to make more informed, customer-centric decisions that drive growth.
