Ozonetel is an industry-leading unified customer experience intelligence (oneCXi) platform that helps enterprises engage, convert, and retain customers, at scale. The AI-engineered platform empowers businesses to orchestrate journeys across a multitude of touchpoints, power billions of personalized conversations, and gain a 360º view of customers across the lifecycle.
Hi @kwdinc, thanks for hunting Kookoo. Just to give a brief intro, We believe that setting up a communication infra for a business should be as easy as setting up a website. Just click and get started. But its not. You have to follow up with telcos, chat providers, CRM providers etc. So we came out with Kookoo. Setup a cloud call center in 2 mins :)
And it comes with all bells and whistles(Chat,IVR,Unlimited agents, Call recording etc). And as a special product hunt launch, its just $19.9. Unlimited agents. And we include 1000 minutes of call time free. Basically, we want to see if we can do a Twilio for call centers. No agent rental. Pay for only the call minutes.
Regarding background, we already have a couple of cloud telephony products and have handled more than 2 Billion calls so far on our platform. Currently 30,000 call center agents use our product.
Just to be clear, this product is mainly for serving US businesses. You will get a US phone number once you sign up. For other international startups, we have http://cloudagent.io. But that is not a DIY. You will have to mail us. Sorry!
Kookoo Interactive Assistant
Kookoo Interactive Assistant
Kookoo Interactive Assistant
Shifu