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Front

Front

The modern customer service platform built for collaboration

4.9•11 reviews•

95 followers

The modern customer service platform built for collaboration

4.9•11 reviews•

95 followers

Visit website
Team collaboration software
•
Email clients
•
Customer support tools
Front’s powerful customer service platform makes five-star service attainable for 9,000 businesses like yours. We bring together your core support channels in one intuitive, AI-powered workspace where your team can build collaborative workflows across the entire customer lifecycle.
  • Overview
  • Launches21
  • Reviews11
  • Alternatives
  • Team
  • Awards
  • More
Company Info
front.comApp Store
Front Info
Launched in 2014View 21 launches
Forum
p/front
Awards
Front 2.0 was ranked #3 of the week for December 3rd, 2014
Front (now mobile) was ranked #3 of the day for June 25th, 2014
Equity Calculator was ranked #1 of the day for February 28th, 2017
Front was ranked #5 of the day for November 15th, 2018
Front Facebook Inbox was ranked #5 of the day for June 1st, 2015
Front API was ranked #4 of the day for March 9th, 2016
View all
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Do you use Front?

4.9
Based on 11 reviews
Review Front?

Front is praised for its efficiency in managing customer support, with users highlighting its ability to streamline communication and collaboration. Makers from Muse appreciate its ease in organizing customer discussions, while BestInterest for Coparents commend its user-friendly interface and superior UX compared to alternatives like Intercom. Users value its collaborative features, such as shared email drafts and inbox chat, though some note its cost and annual plan requirement. Overall, Front is seen as a powerful tool for scaling customer support effectively.

Adam WulfSolAurélia Bret
+8
Summarized with AI
Pros
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Pros
email management (3)
This is the 21st launch from Front. View more
Front

Front

The shared inbox for teams
All your emails, apps, and teammates in one collaborative workspace
Take control- Seamlessly manage 1000s of emails with shared inboxes and never drop the ball again
Respond faster Increase response times by 7x to close more deals and keep your customers happy
Front gallery image
Front gallery image
Front gallery image
Front gallery image
Front gallery image
Front gallery image
Launch tags:
Email•Social Media•Customer Communication
Launch Team
Ravi SethiaMathilde Collin

What do you think? …

Be the first to comment
Ryan Hoover
Ryan Hoover
Product Hunt

Product Hunt

•26 reviews
I'm a HUGE fan of Front. We use it at Weekend Fund for its collaborative features, most notably shared email drafts and inbox chat. We previously used Spark, which has the same feature set, but found it slow and buggy.
Report
2yr ago
Shayla Paskewitz
Shayla Paskewitz
•1 review
Front transformed our internal customer service experience. It's the ultimate inbox powerup. I'd highly recommend giving it a try if you have a high email volume, multiple channels, or both.
Report
2yr ago
Muse
Adam Wulf
Adam Wulf
used Front to buildMuseMuse
(79 points)
We've used Front for email customer support for years, and I couldn't do it without them. They make organizing and replying to discussions with customers a breeze.
Report
2mo ago