Enterpret

Three years, countless feedback loops, and a relentless daily grind have brought us here to today... I am Varun, the Co-founder and CEO of Enterpret, and I am genuinely thrilled and deeply grateful to help launch Enterpret on Product Hunt today. Having spent nearly a decade in Customer Success at companies like LinkedIn, Amplitude, and Scale AI, collaborating with brilliant teams both internally and across hundreds of customers, one question always puzzled me: “Why can teams pinpoint intricate business and product metrics down to second decimal, but stumble so badly when identifying their top customer pain points?” After all, who is it that we are building the product and business for? The core realization was that it wasn’t a lack of effort but a challenge in capability. Creating a reliable system to aggregate and analyze feedback from every corner and to continuously learn and listen to the feedback - be it sales calls, support tickets, user interviews, or social media - is no small feat. Enter... Enterpret. It fills our hearts with gratitude to empower some of the best-regarded product organizations on the planet - Canva, Notion, Loom, Apollo.io, Descript, and many more in their quest to: ✅Centralize all their feedback effortlessly. ✅Intuitively grasping customer needs. ✅Unearth insights that shape their product evolution. This is only the beginning - we’re getting ready to release a few exciting things: - Product co-pilot (beta): Cut through the noise and get validation, context, and insight whenever and wherever you need it. (https://www.enterpret.com/produc...) - Synced Audiences: Build a comprehensive understanding of users and accounts across ALL sources along with revenue attribution (https://www.enterpret.com/produc...) Follow along to stay in touch, and we’d love to hear your feedback on what we’re building! Get started by visiting here https://www.enterpret.com/enterp... or email me at varun@enterpret.com Regards, and thank you once again for your support.

We use Enterpret at Loom to get insights across all social, internal support tooling, public feedback boards, and more. It's magical! Couldn't recommend it enough to everyone who is running a product with lots of user sentiment/feedback all over the place. It's practically impossible to keep on top of the amount of noise in the world today about our products, and Enterpret helps make signal effortless.

Interesting solution! What sources do you analyze the feedback from? Do you offer social media listening and add these insights (feedback that the company may not be even aware of!) too?