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Abhishek Dutta

What’s your strategy for building a product that solves real customer problems?

13
Replies
Best
Vio from Selftalk
Launching soon!
Be constantly in contact with your customers, like user feedback interviews. A good book on how to conduct those interviews so that you get out the information about their behaviour rather than what you think they need (most of the time people don't know what they need) but from their behavior you understand that. I would recommend you also to read this book - https://www.amazon.com/Obviously... it helped us a lot in the interviews with our users. I read it 4h and from it completely change the way we approached our interviews with users.
James Cooper
Conduct thorough marketing and customer research, including analyzing current pain points, collecting customer’s feedback and testing assumptions.
gill richardson
Interview potential customers about their challenges Observe them in their natural environment while they work/live Look for patterns in complaints or workarounds they've created Focus on understanding the root causes of their problems, not just symptoms. Thanks to domypaper.com I have a lot of time lately to do all that. They save me so much of my important time.
Lauren Godwin
Customer research for sure. We ran surveys and user interviews - I honestly found the interviews to be the most valuable. Asking the right people the right questions will unveil everything!
Lauren Godwin
@ella_ey Incentives if you can! They can be monetary, but don't have to be - we offered discounts on the full product when we launch, and the top 5 most active users a 1:1 strategy session w/ our CEO. I also really like these templates for email outreach: https://www.rallyuxr.com/post/th...
Riley Tate
I believe in putting myself in the shoes of the customer. Once I understand their frustrations and aspirations
Jennifer Cooker
To solve real customer problems I focus on releasing small iterative updates instead of one massive launch.
Elena Tsemirava
I prefer starting with an MVP and then gathering feedback from testers.
Evan Washington
Create a basic version of your product to test assumptions and gather early feedback.
Weston Blake
I believe the best strategy is starting with listening.
Adarsh Vats
Look at the reported customer incidents/asks.