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What’s one way a product can surprise or delight you after initial use?
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Dima Tryhubenko
If the interface is not completely obvious but behaves exactly in the way I assume/expect it to behave.
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Henn Runnel
If there's no need to read documentation or contact support to get going.
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Victoria Louise Turner
When a product is super intuitive and just works seamlessly out of the box without me needing to scour the docs or hit up their support. That always leaves a great first impression!
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