For a B2B business: Growth inside existing clients. This means users are recommending the product to their co-workers. It means users are not just tolerating the product, the actually really like it.
My North Star metric is 'active user engagement' as it accurately represents how valuable our platform is to our users, not just by the raw count of people joining, but by how involved they are in our community, consistently engaging with our content and participating in discussions, which ultimately drives sustainable growth for our platform.
our north star? 'moments of clarity'. it's when users realize the depth behind a note they've written. because NotesNudge isn't about storing thoughts, it's about understanding them.
Marq