Using AI chatbots on websites is tricky. Definitely disclose it's AI upfront to set expectations. Have it focus on simple tasks it can handle well, then smoothly hand off to a human for anything complex or sensitive. And keep training it on real user interactions to continuously improve its capabilities and language model. It's an ongoing process!
Best practices for AI chatbots include clear intent recognition, smooth user experience, personalized interactions, and constant learning from feedback.
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