Ghost Kitty

Share your top tips to deal with angry customers.

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Tayyab Daniyal
Listen to them, show them empathy, maintain a calm tone and accept your mistakes.
Umer Aslam
Give them attention, listen then carefully and try to accommodate them.
Ehsan ul Haq
Apologize first and avoid arguing with them.
Muhammad Hassan
Identify root cause, acknowledge and take actions swiftly.