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Merve Cankiz Coruh

📛 It's a HIGH time for founders to listen to their customers!!

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Hello hunters! During these turbulent times, I believe listening and 'understanding' the user needs have become vital than ever — I wrote a blog post about how important it is. Too many startups fall into the trap of focusing on 🚩 Unnecessary features, 🚩 Undervaluing user feedback, or 🚩 Misprioritizing their development goals. Really curious about your thoughts?? 👀💙 https://blog.producter.co/its-high-time-to-listen-to-your-customers-for-your-startups-product-success/?utm_source=producthunt&utm_medium=community&utm_campaign=startup-feedback

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Ferhan Gül
✨✨✨
Mehdi Rifai
Thanks for sharing!
Merve Cankiz Coruh
@mehdi_rifai Not at all, Mehdi! 🙏🏻 Really curious - how do you understand the real user need at Sqwad? Which practices are you executing with your team?
Mehdi Rifai
@mervecankizcoruh we mainly do user interviews, get coffee/lunch with our customers and actively participate in slack communities to understand the pains they have
Merve Cankiz Coruh
@mehdi_rifai It makes total sense. To me, understanding real user problems require two parts on the feedback management side. The first one is doing user interviews as you said — which is not very scalable, yet quite important. The second part is where you make this process scalable and sustainable with a creating a structured way — which is creating feedback channels when you're not with them. Such as when they find out a friction on your product and want to give feedback. I can add other examples as well. But I think you get my point 🚀 Where do you or Sqwad stands on the second part?
Mehdi Rifai
@mervecankizcoruh oh I exactly see your point. We don't do that today but indeed creating a straightforward and user-friendly feedback loop should be a must.
Samet Ozkale
🚀🚀