Yeah! It's Jetty, AI chatbot. It helps us response to the customer questions faster and 24/7. Moreover, Jetty can answer on some question without involving people.
Here is more about it: https://jetsoftpro.com/success-s...
Great question Neha, it's a total game changer, I'd say it's reduced about 70% of my customer responses. I'm kind of un happy that I have to pay for the chat bot (zichat) separate from my customer service platform (ReAmaze) and wish I could combine the functionality of both