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Analytics for AI products ?
Hi everyone,
What are you using to track user behavior in your AI product?
If I have a conversational AI assistant, what tools can I use to monitor user satisfaction, intentions, or frustrations?
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oh that's clever, @matan_kleyman . ask questions that your product helps solve. gg, man
@taniabell I'm building a product because I honestly care about ppl dealing with these questions. Don't you think that's a worthy cause?
@matan_kleyman i don't have a view on the cause.
you could have mentioned that you've got a product that solves these problems. that's all
For AI products, tracking metrics like model performance, error rates, and usage patterns is key
@john_davis29 model performance and error rates are easier to track than usage patterns. How do you measure usage patterns automatically ?
@hazel_mathew what if you could convert session recording into structured thing you can query for insights ?
@giladbarnea What evaluations did you run ? Your custom business logic evaluations?
An intent heatmap helps me spot gaps in responses.