Chris Messina

Fathom - Never take notes on a Zoom call again

by
Top Hunter

Fathom records, transcribes, and replaces note taking with a click of a button on your Zoom calls, so you can simply focus on the conversation at hand.

Easily share call highlights with your team via email, Slack, or auto-generated summaries sent to your CRM.

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Richard White
Hi Product Hunt! In the first weeks of last year, I found myself on over 300 Zoom calls with customers and prospects for a research project at the last startup I founded, UserVoice. 🤯 Through that process I became very familiar with what a pain it is to try and hold a conversation and take notes at the same time. I also came to realize how even the best written notes do a poor job of helping us recall or share important parts of those conversations compared to hearing them first-hand. 😤 Our team has spent the last 16 months building a solution to those problems that I’m excited to share with you today. 🤞 Fathom is a FREE app that makes it easy for you to recall and share the important moments from your Zoom calls. ☝️Just Click. Instead of trying to hurriedly take notes, you simply click a button whenever something important is said. ⚡ Instant Access. After the call, you’ll get instant access to a transcribed recording of the entire call with those key moments portions of the call highlighted. 📽️ Easily Share Highlights. You can share links to highlight clips with colleagues and even have them sent to Slack channels in real-time. 🔥 CRM Sync. Fathom can auto-generate a call summary and sync it to your Salesforce, Hubspot or Close CRM to save you from the post-call data entry drudgery. 🔎 Search. Forget who mentioned something? Search the transcript across all your calls (or those of your colleagues with team mode enabled) 🥇 In-Call Coaching. Feel confident you’re running a great call with real-time stats and a friendly monologue alert if you talk a little too long. We’re excited to build a world where people can focus on their conversations rather than their notes. A world where everyone in a company can see first-hand what customers are saying instead of playing a giant game of telephone. And we’re excited to launch on PH and hear what you think of the app because even after more than a year in development we know we still have a long way to go. And as a special thank you to the PH community for your feedback, if you sign up for Fathom this week we’ll give you priority access to the app (which is just a fancy way of saying you’ll skip ahead of the roughly 85K people on the waitlist). PS Thank you to @chrismessina for not only hunting us but also providing some amazing advice on how to re-frame our pitch ← This is the Fathom highlight that I referred back to when writing this post
Levi Gleb Raskin
@chrismessina @richard_white wow! Great project! Its really could improve Zoom calls and make them more productive!
Richard White
Also if you're curious how Fathom evolved from initial pain point to current idea definitely check out the Maker Story we published today: https://www.producthunt.com/stor...
Dharmesh Shah
@richard_white Congrats on the launch! Will check it out. Also: Thanks for the subtle shout-out to HubSpot and our CRM (saw the HubSpot logo in the screencast).
Richard White
@dharmesh Thank you! People love our Hubspot integration so we always make sure to demo it ;)
Jose Popoff
@chrismessina @richard_white Congrats on the influx of new users! I signed up across all my Zoom accounts and still on waiting line. Any time frame how long the process will take?
Chris Messina
Top Hunter
Hunter
This is such a genius way to identify, tag, and share the most important parts of video calls. I can't wait to start using this.
Divyansh Saini
Fathom gets the job done and gets out of the way. We love love the integrations - teaser, they have a direct export to Notion too. How cool is that! I've previously tried Wingman, Fireflies, Chorus, and Fathom is thus far the best, no-frills user experience that I've experienced. The tool is extensible and has become a core part of our team's workflow - we use it to record customer feedback, onboard new hires onto the team, and most importantly let us be comfortable with ditching our notetaking workflows.
Richard White
@navydish Thank you for those kind words. It's been a pleasure to have you as a user - keep the feedback coming!
Andrew Morton
This product has been a game changer for our sales team. We can now focus on the prospect and engaging in the conversation instead of hammering out notes on a keyboard or trying to scribble down pain points in the background. It's also really helped improve our call coaching, ensuring we're covering off key discussion points and looking for areas to improve. Awesome product, a must have for any sales team!
Richard White
@andrew_morton4 Thank for the kind words!
Collins Mbulakyalo
Fathom has been an absolute lifesaver for me and my team. We previously had to assign someone to be a notetaker on basically most calls we had and when it came to individual calls, I had to wear the hat of both note taker and listen in to what the person had to say and I'd sometimes miss important information in the process. With Fathom, this nightmare was no more, I could now easily have Fathom take notes for me, and then reference them after the call with either my bookmarked sections or pick up new info I missed while bookmarking during the call. I now worry less about taking notes on calls and focus more on engaging in more meaningful conversations thanks to Fathom. Totally recommend it.
Richard White
@collins_mbulakyalo1 Really appreciate the review and the detailed write up! Excited to continue to make the product even better with your input
Camila Souza
This product has enhanced my Success Team's ability to focus on customers' relevant information during the calls, efficiently review the meeting notes, and quickly act on it. It has also helped with call reviews and coaching opportunities. This is a fantastic product and a must-have on assisting customer-facing teams in delivering value more effectively.
Richard White
@camila_souza3 Thank you so much! It's been fun working with your and your team to improve the product :)
Saqib Tahir
Great tool, has made client meetings a breeze. I work remotely during different hours and some members are only available for calls at that time. Fathom makes it easier to share calls and organize notes so that it is much easier for other teammates to view the call after the session has happened. The csm team is also awesome, they reached out to me early on for feedback and were genuinely nice throughout my usage of the tool.
Richard White
@saqibtahir So glad to hear that! I'll share your kind words with Amanda and Susannah on the CSM team - I agree - they definitely deserve a lot of kudos
Zach Bell
Fathom is an absolutely amazing tool. It has drastically leaned our process and increased the amount of time we spend doing work instead of reviewing calls. One of the services we sell are social media profile optimizations which requires a call with the client to get some additional information. Previously we would bring a notetaker on the call or pay an employee to review the call after it was completed to get the necessary information to optimize the social media profile. Now our employee takes the call and uses Fathom to tag the important parts of the call which makes it easy to spotlight the most important information. Fathom has saved us between 30 to 60 minutes per project, which allows us to get more done more efficiently. If you have the opportunity to try Fathom, I would highly recommend it.
Richard White
@zachbell Thank you Zach! You've been an amazing early adopter - appreciate all your feedback
Brandon Tedder
Fathom has transformed our sales process and onboarding sessions. This is a great tool to simplify note taking on zoom calls that allows me to be more present on the call VS taking notes. Can't say enough about Richard and his team either. Responsive, kind and doing everything exactly the right way to scale a fantastic product.
Richard White
@brandon_tedder Thank you! The team definitely deserves most of the praise here. I'm really lucky to work with such a talented, dedicated, and humble set of folks
Justin Wheatley
Since using Fathom I have been far more effective with my time, I am easily able to identify area's of interest within workshops, and create insights for me to follow up on during the documentation phase of projects. The speech to text functionality is great, and again aids me to use my time more productively! No idea how I managed before Fathom!
Richard White
@justin_wheatley Really glad to hear that! Let us know if there's anything we can do to improve the product further for you!
Nick Persico
The Close sales team has been using Fathom for the last 45 days and we love it. The ability to clip key parts of the call and set todos without distraction is brilliant. Their Close integration is great too! :-)
Richard White
@nickpersico Thank you! Your team has been *fantastic* to work with. Really excited about getting the integration done too - it's been a top request amongst our early adopters.
Cedric Dussud
We've been using Fathom since April and love it. Our sales team records sales calls with it. It's perfect for reviewing and sharing later. As a team we'll periodically review some calls to see how we can improve -- the transcript and call highlights make it extremely easy to quickly scan through a recording to find what's important. It's the best of both worlds -- we can see notes to get a sense of what happened, and immediately watch the actual interaction to see what the potentially client actually said and how they said it. One thing worth pointing out is now the primary person on the call can take notes (by just clicking on highlights). In the past we either had a 2nd person taking notes, or the person on the call would have to juggle between paying attention, talking, and taking intelligible notes. At this point I wouldn't use anything else to record calls.
Richard White
@cedric_dussud Really happy to hear that. Especially that we've been able to save someone from the dreaded "dedicated notetaker" role :)
John Hedderman
I love Fathom . This product makes sense for anyone who wants to spend more time focusing on clients, and less time worrying about taking notes. The speed and access to recording is phenomenal. Within moments of ending a call, I can quickly have the recording on Hubspot/Slack and shared via a link to clients! If you worry about the details, they've got you covered. It's so simple to use the search function - you'll always be able to find what you need in the transcript! I use this multiple times a day & can't imagine going back to taking notes.
Richard White
@john_hedderman We can't imagine it either! Thank you so so much for the praise and for helping us build the best product possible
Kevin Simons
Looks great! The integrations with HubSpot and Slack are 🔥
Richard White
@ksimons Thanks! Yeah, we're very bullish on building as many integrations as possible. Thinking ClickUp next
Hua
Awesome! Been looking for a product like this for so long. Excited to save time taking notes and focus on the actual meeting :)
Richard White
@hua Awesome! Definitely let me know what you think once you get further into the product. We love feedback :)
Andy Burden
Using it often, massively improves my call analysis.
Richard White
@andy_burden Appreciate the support!
Adam
Fathom has changed the way we do sales at Partnered. Being able to easily transcribe and search every call has been a game changer. We no longer need to waste time taking notes because Fathom does it for us - saving time and allowing us to focus more on our customers. Thanks, Richard. Keep up the great work.
Richard White
@ajm5338 Thank you for your support! Partnerships are huge part of our success so excited we could give something back
Nick Alexander
A true no brainer for anyone using Zoom for work. Big productivity gains
Ibrahim Irfan
Fathom is awesome and keeps getting better. Congrats on the launch!!
Richard White
@ibrahimirfan Thank you so much!
Richard White
@merno0sh Thanks for your support!