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Aircall — Phone support made easy
The phone system for modern business.
Simple to set up. Easy to use. Cloud-based call center software connected to your tools.
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Thank you Mathilde for submitting Aircall! I'm its CEO and co-founder, and we're launching our V2 today. Aircall is a SaaS software allowing companies to set up and manage their phone support online, virtually anywhere in the world, within minutes. I'm happy to answer any of your questions.
We use aircall over at PopChef for customer support and to handle calls from our delivery team. UX is pretty similar to mailbox, you can archive calls and handle them pretty easily as a team. It's an awesome product, I definitely recommend using it !
@alexputici upside is on collaboration features (shared call inbox, integrations etc). You'll probably want to use Aircall for phone support vs Switch for business lines
@jabrueckner absolutely. Especially if you want to distribute calls easily across a team (in function of working hours, timezones, availability, etc)
@jimmydouglas not yet there! We've started with Zendesk. Salesforce will follow over summer.
@olivierpailhes Looks great. Can you bring an existing Twilio number to the service?
@camholm absolutely. We do that upon request (you just need to prove the number is yours)
Great product ! We love it at @mention and we use it for support and sales in Europe and US.
Aircall