Which is best communication channel for B2C business?

Question

Hari K. Murthy · Accepted Answer

WhatsApp would be the best channel for existing customer who opts-in! But, for prospect or non-existing customer - emails/ad channels can be preferred.

Mayank Malviya · Answer

@harimurthy undoubtedly people are relying on whatsApp as much as possible, also this gives a sense of personalisation between the business and the customers.

Adithyan Selvaraj · Answer

Mostly B2B takes a long time to become a prospect, you need to nurture them more. For that process, Email helps. But it is always better to try everything before we assume this will work for us.

Qudsia Ali · Answer

Email is an important method of business communication because it is quick, inexpensive, easily accessible, and easily replicated.

Which is best communication channel for B2C business?

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