Which is best communication channel for B2C business?

Question

Hari K. Murthy · Accepted Answer

WhatsApp would be the best channel for existing customer who opts-in! But, for prospect or non-existing customer - emails/ad channels can be preferred.

Mayank Malviya · Answer

@harimurthy undoubtedly people are relying on whatsApp as much as possible, also this gives a sense of personalisation between the business and the customers.

Qudsia Ali · Answer

Email is an important method of business communication because it is quick, inexpensive, easily accessible, and easily replicated.

Adithyan Selvaraj · Answer

Mostly B2B takes a long time to become a prospect, you need to nurture them more. For that process, Email helps. But it is always better to try everything before we assume this will work for us.

Which is best communication channel for B2C business?

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