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Share and discuss anything tech, products, business, or startup-related
Cedric
How to Design an Effective Customer Survey?
3
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Share best practices for designing customer surveys, avoiding common mistakes, and improving response rates.
Replies
Nathan Cooper
I try to avoid biased questions and lead with neutral wording.
Justice Ojoka
I prefer designing surveys with a mobile-first approach.
Mary Mayo
I made the mistake of using jargon in my first survey. Clear, simple language is a must!