General
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Share and discuss anything tech, products, business, or startup-related
Stan Xu
How to deal with directional comments from competitors?
3
Here's the situation: our extension product has been listed on the Chrome Web Store, a platform where developers cannot reply to or delete comments. A competitor seems to be leaving one-star reviews, claiming that a certain product (of course it's their product) is much better than JobJump. I’d like to know how you all would handle this kind of issue.
Replies
Best
Business Marketing with Nika
Did they give any specific reasons why they product is good? Because their arguments is pretty shallow. But as Dzmitry said, I would contact the support and did marketing around that to point out this thing. This needs to have a good PR and crisis management :)
Dzmitry Tsemirau
I’d contact support and explain my requirements.
Christopher Gjelten
Leave one-star reviews on their extension