How often do you talk to your users?
Jakob Engelhardt
9 replies
The most underrated task for anyone who wants to develop products that people love is talking to their users. Now the question: How often do you talk to your users? Daily, weekly, bi-weekly, monthly or never?
Let me know :)
Replies
Gong Zijian@zijian
VIVA
Engaging with users is pivotal for us, so we make it a point to have conversations at least once a week. This consistent feedback loop helps us stay aligned with their needs and expectations.
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Zappi Ad Predictor
I'm counting social media as talking - but we're capturing feedback everyday! We put it into a big gallery on Notion (on our company internal landing page) - so you can't ignore it!
@nik_hazell nice! I like the approach
AI HomeDesign
Everyday. We collect their previous feedback ( mainly through social media) to learn how to improve our product.
@salar__davari nice! where do you collect this feedback?
Motiff
Engaging with users is a crucial part of my weekly routine; I make it a point to have conversations with them at least twice a week. These discussions are invaluable for gaining direct feedback and understanding their needs more deeply.
@ryan_motiff when you talk to your users, is it more exploratory or are you following a script to understand something specific?
It really depends on the project here. Systematically, twice a week I communicate with clients, on our reporting, making edits and tracking progress.
Also every time there is a request from a client.
@max_yurevich_itmh very nice, I agree, it really depends on the project. How do you usually recruit your interviewees?