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  • How do you measure your user experience

    Ritik Singh Panwar
    3 replies

    Replies

    Dhruv Kalsotra
    Curiosity Chronicles
    Generally analytics tools are integrated with the product team/ stakeholders trying to understand the user behaviour basis the insights - I feel a lot of it is left to the subjectivity/hypothesis building and validation.
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    Maurizio Isendoorn
    A great way is to observe how customers navigate your software when you give them a certain task to do, or just do whatever they usually do when they use your software. For physical products you can also do this.
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    Neel
    In my brief experience thusfar, I would say session replay tools are the best way to evaluate your user experience. Visually observing how your user interacts with your product reveals a lot of information