How do you measure your user experience
Ritik Singh Panwar
3 replies
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Maurizio Isendoorn@maurizioisendoorn
Ringly.io
A great way is to observe how customers navigate your software when you give them a certain task to do, or just do whatever they usually do when they use your software. For physical products you can also do this.
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Curiosity Chronicles
Generally analytics tools are integrated with the product team/ stakeholders trying to understand the user behaviour basis the insights - I feel a lot of it is left to the subjectivity/hypothesis building and validation.