How do you decide which tool to use among the group? What channels or methods do you go through?
Tom Lee
11 replies
There are so many tools (AI and non-AI) that do similar things or are in the same vertical. What steps do you take / channels or mediums do you check to land on "hey this is the one I'm going to buy"?
Replies
Alice Smith@alicesmith
I always start by checking user reviews.
Share
@alicesmith are there specific platforms / mediums you always go to? Or do you just google search?
Most of the time, the decision is based on the experience during the free plan. However, if a salesperson is assigned to me, I may decide based on a proposal.
@hayato_onodera hands-on trial + a (sweet)deal, gotcha! Thanks for your response Hayato!
ChatCMO
I will first read the introduction of the official website, and then experience the function of the product.
@shawn_yuan2 ah, so you are more of "let me get my hands dirty instead of listening to the crowd". Right on, that's the best way - only if we had more hours in the day!!! haha
Personally, I watch Youtube for real reviews. I also check some websites that gives reviews to product like TrustPilot.
@tom_s_lee Yes, there are a few keywords and vibes that I check to see if a review is "real" or more authentic. I look for specificity, details, nuance, and verisimilitude.
@eliza_crescini In an era of abundant paid reviews, is there a certain keyword / vibe you check to see if they are "real" or more authentic? It's getting harder both for customers and suppliers of the services to shine through with authenticity
@eliza_crescini thanks for sharing your personal tips! :)
MailMaestro
Thorough check with user reviews, especially the non-5 start ones.